Helpdesk
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Color coding
This feature is for specifying custom colors for statuses and custom fields. Watch this video to learn how to set them up.
My settings - Profile
Availability Overview The Profile tab in My settings contains your profile details, such as your full name you are known by in the system, your avatar (an image you are using as yur person...
Access levels
Overview An access level has two sides to it. On the one hand, it defines permissions a user of the system enjoys as he or she uses it, and, on the other hand, an access level comprises a set of pe...
Creating projects
Adding a project in Activity center is the initial step in managing your projects and is very simple.To add a project: Open Activity center. Click the "New project" button in the top right. Note I...
Creating a project
Birdview API
The Birdview API is an interface that allows you to access your Birdview data using external applications. It works via HTTP/S and XML. The API allows you to easily integrate your desktop or web-ba...
Dashboard
Overview The personal Dashboard offers a convenient way to monitor the most urgent aspects of your projects. It is a versatile and customizable tool. The data monitors (widgets) on the personal Da...
Managing custom forms
Availability Overview Custom forms give you flexibility in creating online data sheets and questionnaires and the power to decide who can access the forms you create. A custom form can con...