Birdview Support
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Will I lose all my data, if I want to upgrade a trial version of Birdview to full version?
No! Your data will stay intact. You should inform the Sales department via sales@birdviewpsa.com that you want your trial data to be saved and transferred to a new online account (with the same or ...
Why some items in the main menu of Birdview are not available?
Overview In Birdview some menu items and buttons (like Portfolios, Import from CSV) may be unavailable for a user because of a lack of user permissions or inactive features. In this article Po...
Why I do not see some activities, projects and portfolios?
The possible reasons are as follows:The toggles "Completed activities/projects" are off under the Show menu () in the Activity Center.Some filters are applied in the Activity center. You can clear ...
Why is the portfolio drop-down inactive?
The current user should have the "Project - Edit" permission enabled in the project: Once the above requirement is fulfilled, the Portfolio field becomes editable: In case if the above permi...
How to view completed projects and/or activities
There are two items in the Show menu in the Activity center that deal with this exact issue. To be able to see completed activities and projects, make sure that these items are both selected: Comp...
How do I search by only the project/activity ID?
In the top left of the Activity center, click on the Search button and type an ID, so the filter will be created to show a project or activity you are looking for: If you click on the "Search mess...
Activity center page and response time
Q. Are there limits to how many projects and activities I can put into Birdview? I notice that the screen takes much longer to update with more info.A. There are no limits on projects or tasks, bu...
Approval requests
AvailabilityOverview Approval requests is a page where you can view and manage the pending approval requests or past ones. You can see all accepted, rejected and cancelled requests you h...
Particular cases of closing activities/projects
Availability Overview There are cases when you close the last subactivity under an activity or last activity under a project. Naturally, what you'd expect is that the activity or the proje...
Task, request & issue: differences
A task is an activity that is part of your planning of a project. These are the activities that you know are required to achieve the project. A request is an activity that was not part of what you ...