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Standard security policy
To secure your data, Birdview offers a security policy. Standard security settings include the following password requirements:
| Setting | Description |
|---|---|
| Password policy | |
| Minimum number of characters | Sets the lowest number of characters that can be used to create a password. |
| Minimum number of numeric characters | Sets the minimum number of numeric characters to be used while creating a password. |
| Minimum number of special characters | Sets the minimum number of special characters (&,^,%, etc.) to be used when creating a password. |
Enhanced security policy
Enhanced security policy offers a fully configurable password policy and extra security settings. As a Birdview administrator (see Note below), you can set certain rules regarding how passwords are used and the conditions when users can be locked out of their account. In order to navigate to the security policy screen, follow these steps:
- Click your avatar in the bottom left corner and go to Company settings.
- Account settings > Security policy tab.
Warning
To have access to this page, a user needs to have the "Manage system settings" permission enabled in their access level.
| Setting | Sub-setting | Description |
|---|---|---|
| Password settings | ||
| Minimum number of characters | - | Sets the lowest number of characters that can be used to create a password. |
| Minimum number of numeric characters | - | Sets the minimum number of numeric characters to be used while creating a password. |
| Minimum number of special characters | - | Sets the minimum number of special characters (&,^,%, etc.) to be used when creating a password. |
| Don't allow users to set a password from a banned password list | File selection tool | If enabled, you are supposed to upload a text file containing a list of banned passwords. Use it to upload a text file with a list of banned passwords. |
| Enable password expiration after X days | Number of days | Enable/disable password expiration. Sets the number of days until the password expires after it has been created. |
| Security policy | ||
| Lock out users who have not logged in for X days | Number of days | Use the option to lock out a user after an inactivity period of X days. |
| Lock out user after # invalid password attempts*) |
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*
Set the maximum number of attempts to enter an incorrect password after which the user is locked out.
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Password recovery
In case you forget your password, Birdview can generate a new one for you so that you can sign into your account. After logging in with the password you can then change it to your own as explained here. Take the steps below to recover your password:
- On the Birdview login page, click Forgot your password.
- Enter the email address with which you are registered in Birdview, which is used as your login. Using a different email will result in password recovery failure.
- Click Send password.
- Go to your Inbox.
- Open the message with "Birdview. Recover Password" in the subject line and click a link provided in the body of the message for password recovery.
- You will be taken to an updated login page, as shown:
- Go back to your Inbox and open a new message you will have received.
- The body of the message will contain a new password for you, which you can use right away.
- After logging in, change the password in My settings > Profile to your own. To learn more, see here.